Return Policy

Tipsy’s Woodworking strives to ensure that every purchase is to your satisfaction, but in the unlikely event that it is not, Tipsy’s Woodworking offers the following refund policy.

Customers

Shell Shock CBD will award a refund of your purchase upon request made to the company by email within thirty (30) days and items are returned with approved Returned Merchandise Authorization (RMA) and in resalable condition to Tipsy’s Woodworking. Customers must obtain an RMA number by contacting Tipsy’s Woodworking Customer Support at [email protected]

Damaged Products/Shipments

In the event of a damaged product or product in less than commercially reasonable condition, Customers must contact Tipsy’s Woodworking in email or by phone within five (5) calendar days of delivery of said products. After thirty (30) calendar days, products will no longer qualify for replacement. Upon receipt of this notification, Tipsy’s Woodworking will replace any damaged products at no cost to the Tipsy’s Woodworking Customer once photos of the damaged shipment are provided to Tipsy’s Woodworking.

Tipsy’s Woodworking reserves the right to accept or refuse the validity of damaged product photos. Acceptable photos of damaged products must be submitted to Tipsy’s Woodworking via email to [email protected] If Tipsy’s Woodworking does not receive acceptable photos of the damaged product within five (5) calendar days, replacement products will not be provided. Any damaged products returned to Tipsy’s Woodworking without an RMA number will be refused. The responsibility to act in the time frame listed above as a result of any unsatisfactory product resides 100% with the Tipsy’s Woodworking Customer.

Return Merchandise Authorization (RMA)

In order to facilitate the return process, the Customer must obtain an RMA number by contacting Tipsy’s Woodworking Customer Service via email. The RMA number must be written on the outside of the shipping box. If a package is returned without an RMA number, the package will be refused and returned, and no refund will be issued. Products must be received by Tipsy’s Woodworking within seven (7) calendar days after the issuance of the RMA in full, resalable condition, or no refund will be issued, and the option of refunding will be forfeited.